Privacy Policy and Personal Data Processing

This Privacy Policy has been prepared in accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the applicable legislation of the Republic of Slovenia.

1. Data Controller

The data controller is:

DTMD Group d.o.o.

Želimlje 83, 1291 Škofljica

Email: info@dtmdgroup.eu

Telephone: +386 51 772 867

The data controller processes personal data lawfully, fairly and transparently, and solely for the purposes for which it was collected.

2. Personal Data We Collect

We may collect the following personal data through the website:

  • first name and surname,

  • company name,

  • email address,

  • telephone number,

  • the address of the facility, where required to prepare a quotation or provide advice,

  • information entered by the user in the contact form,

  • IP address and technical data relating to the use of the website and cookies.

We do not collect sensitive personal data without the user’s explicit consent.

3. Purposes of Personal Data Processing

We process personal data for the following purposes:

  • responding to an enquiry submitted through the contact form,

  • preparing a quotation or proposed solution,

  • entering into a contract and fulfilling contractual obligations,

  • sending technical or commercial documentation,

  • providing information about services, news or offers where the user has given consent,

  • improving website performance and the user experience.

4. Legal Bases for Processing

We process personal data on the basis of:

  • the user’s consent,

  • the performance of a contract or steps taken prior to entering into a contract,

  • the company’s legitimate interests,

  • compliance with legal obligations.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or:

  • until the user withdraws their consent,

  • until the contractual relationship has ended,

  • in accordance with the retention periods prescribed by applicable legislation.

Once the retention period has expired, the data is deleted or appropriately anonymised.

6. Disclosure of Data to Third Parties

We do not sell personal data or disclose it to unauthorised third parties.

Data may be disclosed only to:

  • accounting or legal service providers, where necessary,

  • IT service providers responsible for website operation or technical support,

  • competent public authorities, where required by law.

All contractual partners are required to comply with the applicable personal data protection regulations.

7. Users’ Rights

Under the GDPR, users have the right to:

  • access their personal data,

  • rectify inaccurate or incomplete data,

  • request the erasure of personal data,

  • restrict processing,

  • data portability,

  • object to processing,

  • withdraw consent,

  • lodge a complaint with a supervisory authority.

The competent supervisory authority in the Republic of Slovenia is:

Information Commissioner of the Republic of Slovenia

8. Cookies

The website uses cookies for:

  • ensuring the basic operation of the website,

  • analysing website traffic and usage,

  • marketing and analytics purposes, where the user has given consent.

Users may change their cookie settings in their web browser at any time.

9. Personal Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • the use of secure servers,

  • SSL encryption,

  • restricted access to data,

  • regular updates to systems and security mechanisms.

10. Contact

For any questions concerning the processing of personal data or the exercise of your rights, please contact us at: info@dtmdgroup.eu

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business operations or technical solutions. The updated version will be published on this website.